This Privacy Policy establishes the terms in which INPURUS uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users’ data. When we ask you to fill in the fields of personal information by which you may be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize continuously reviewing this page to ensure that you agree with such changes.

INFORMATION THAT IS COLLECTED

Our website may collect personal information such as your name, phone number, and email address, demographic information, and more. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.

USE OF THE COLLECTED INFORMATION

Our website uses the information in order to provide the best possible service, particularly to maintain a record of users, orders if applicable, and improve our products and services. You may allow periodic emails to be sent through our site, which may include special offers, new products, and/or other advertising information that we consider relevant to you or that may provide some benefit. These emails will be sent to the address you provide and can be canceled at any time.

INPURUS is highly committed to fulfilling the commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

COOKIES

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer. By accepting said file, it is created and the cookie serves to have information regarding web traffic; it also facilitates future visits to our website. Another function of cookies is that with them, web pages can be individually recognized and therefore provide you with the best personalized service from their website.

Our website uses cookies to identify which pages are visited and their frequency. This information is used solely for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better service from websites. They do not give access to information from your computer or you, unless you want to provide it directly. You can accept or decline the use of cookies, however, most browsers accept cookies automatically as it serves to have a better web service. You can also change your computer’s settings to decline cookies, but keep in mind that if you decline cookies, you may not be able to access or use some of our services.

For more information, you can read our Cookie Policies.

LINKS TO THIRD PARTIES

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third-party sites. Those sites are subject to their own privacy policies, so it is recommended that you check them to confirm that you agree with them.

CONTROL OF YOUR PERSONAL INFORMATION

At any time, you can restrict the collection or use of personal information provided to our website. Every time you are asked to fill out a form, such as the user registration form, you can check or uncheck the option to receive information by email. If you have checked the option to receive our newsletter or advertising, you can cancel it at any time.

INPURUS will not sell, transfer, or distribute the personal information collected without your consent, unless required by a judge with a court order.

INPURUS reserves the right to change the terms of this Privacy Policy at any time.

YOUR PRIVACY IS IMPORTANT TO US

INPURUS informs about the use of cookies on its website: Inpurus.com

WHAT ARE COOKIES?

Cookies are files that can be downloaded to your computer through web pages. They are tools that play an essential role in providing numerous services of the information society. Among other things, they allow a website to store and retrieve information about a user’s browsing habits or their computer and, depending on the information obtained, they can be used to recognize the user and improve the service offered.

TYPES OF COOKIES

According to who manages the domain from which the cookies are sent and processes the data obtained, two types can be distinguished:

Own cookies: those sent to the user’s terminal from a computer or domain managed by the publisher itself and from which the requested service is provided by the user.
Third-party cookies: those sent to the user’s terminal from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

In the event that cookies are installed from a computer or domain managed by the publisher itself, but the information collected through them is managed by a third party, they cannot be considered as own cookies.

There is also a second classification according to the length of time they remain stored in the client’s browser, which can be:

Session cookies: designed to collect and store data while the user accesses a web page. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on one occasion (e.g., a list of purchased products).
Persistent cookies: the data is still stored on the terminal and can be accessed and processed for a period defined by the cookie owner, which can range from a few minutes to several years.

Finally, there is another classification according to the purpose for which the data obtained is processed:

Technical cookies: those that allow the user to navigate through a website, platform, or application and use the different options or services that exist on it, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, carrying out the request for registration or participation in an event, using security elements during navigation, storing content for video or sound broadcasting, or sharing content through social networks.
Personalization cookies: allow the user to access the service with some general predefined characteristics based on a series of criteria on the user’s terminal, such as language, the type of browser through which they access the service, the regional configuration from where they access the service, etc.
Analysis cookies: allow the party responsible for them to track and analyze the behavior of users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application, or platform and for the elaboration of navigation profiles of the users of said sites, applications, and platforms, in order to introduce improvements based on the analysis of the usage data made by the users of the service.
Advertising cookies: allow the management of advertising spaces in the most efficient way possible.
Behavioral advertising cookies: store information on user behavior obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
External social network cookies: used so that visitors can interact with the content of different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.) and are generated only for users of said social networks. The conditions of use of these cookies and the information collected are regulated by the privacy policy of the corresponding social platform.

DISABLING AND DELETING COOKIES

You have the option to allow, block, or delete cookies installed on your computer by configuring the browser options installed on your computer. By deactivating cookies, some of the available services may cease to be operational. The way to disable cookies is different for each browser, but it can usually be done from the Tools or Options menu. You can also consult the browser’s Help menu where you can find instructions. The user can choose at any time which cookies they want to work on this website.

You can allow, block, or delete cookies installed on your computer by configuring the browser options installed on your computer:

Microsoft Internet Explorer or Microsoft Edge: http://windows.microsoft.com/en-us/windows-vista/Block-or-allow-cookies/
Mozilla Firefox: http://support.mozilla.org/en/kb/impedir-que-los-sitios-web-guarden-sus-preferencia
Chrome: https://support.google.com/accounts/answer/61416?hl=en
Safari: http://safari.helpmax.net/en/privacy-and-security/how-to-manage-cookies/
Opera: http://help.opera.com/Linux/10.60/en-GB/cookies.html

Acceptance of the Cookie Policy

Inpurus.com assumes that you accept the use of cookies. However, it displays information about its Cookie Policy at the bottom or top.

WARRANTIES (REPAIRS, RETURNS, AND REFUNDS)

Our goal is to ensure that you are satisfied with the purchase you make. If for any reason you are not satisfied with the product you have purchased, you can exchange it within 8 days after the purchase, counted from the date you acquired your product.

To exercise the right to exchange, the products must meet the following requirements:

The garment must not have been used.
It must have all the tags.
It must not be dirty.
It must not have traces of deodorants or makeup with chemicals that may discolor or damage the fabrics.
It must not have traces of chemicals or bleach.
It must not present fading.
The garment must not have been altered or modified by the consumer.
The fit of the garment must be perfect.
The print, appliques, or embroideries must not have inconsistencies due to washing, ironing, or adulteration.
It must be in the same conditions as when it was acquired.
It must retain the original label. We suggest trying on the garments before using them.
The purchase must have been made in the online store www.inpurus.com or through WhatsApp at the number (301)292 0989.
Intimate clothing such as lingerie, bralette, bodysuits, and tops cannot be exchanged.
Items that are part of a pack cannot be returned separately.
Under no circumstances will money be refunded for the exchange of a garment.

Items on promotion cannot be exchanged.

Warranty terms: For hygiene reasons, we do not accept exchanges or returns of intimate garments such as lingerie, bralette, bodysuits, and tops; except when factory defects have been identified and with a previous analysis of the case, for which you must contact INPURUS to analyze the case. Packages with payment on delivery are not accepted; the customer must pay for the shipping and return for exchange if accepted.

Note: Remember that we do not refund money for garment exchanges.

Warranty for manufacturing defects:

Our goal is to ensure that you receive a quality, suitable, and safe product.

As long as you have followed the instructions for use, care, or washing of the garment, as well as using it properly, and it presents warranty problems (quality, suitability, or safety), we will apply this Warranty policy. We will respond to the warranty up to 8 days after the purchase.

Requirements for warranty:

Once you file the warranty claim with INPURUS through any of the channels enabled for this purpose, INPURUS will review your case and analyze the garment with the aim of determining whether or not there is a warranty-related cause.

In the event that INPURUS finds a defect or problem in the garment, for which it must assume the warranty, it will consider the possibility of repairing it. If it is not possible to repair the garment, it may provide a new product of the same reference or refund the consumer the amount paid for the garment (along with the transportation costs incurred by the consumer if applicable).

If your warranty request is not accepted after being evaluated by our technical department due to non-compliance with the conditions indicated above, we will contact you within 15 business days from the date of your claim to coordinate the return with a freight to be paid by you at the time the carrier delivers the garment.

Recommendations before claiming the warranty:

Before proceeding with a warranty claim, we inform you of the most common cases for which we exempt ourselves (do not attend) from a warranty, that is, the reasons why we do not recognize a warranty:

A warranty claim is made after 8 calendar days have passed from the product delivery.
Not following the washing and care instructions of the garment.
Use of chemicals or bleach in washing.
Fading due to direct sun drying.
The garment was altered or modified by the customer, causing damage to its fit.
Normal wear and tear of the garment.
Improper use of the good by the consumer

The consumer did not follow the instructions for use or maintenance indicated in the product manual or label.

SHIPPING
The cost of shipping will be covered by the customer and will be calculated depending on the city; this will be informed to you and added to the total purchase value.
The logistics partner of INPURUS for shipping and delivery of orders is INTERRAPIDISIMO.

DELIVERY TIME
10 to 15 business days
Business days are understood from Monday to Friday, excluding Saturdays, Sundays, and holidays.
The delivery period will start from the confirmation of payment by INPURUS, which may take up to one business day.

This website is wholly owned by INPURUS, and the following paragraphs establish the terms and conditions governing the use of this website and the enjoyment of our services by you as a visitor.

This website exists to bring our furniture, decoration, and space customization products closer to you, so that we can expand our brand to locations remote from our physical location. Therefore, by enjoying our services offered through this website, you agree that you have read, understood, and accept to be bound by our terms and conditions, as well as the privacy policies and other aspects outlined on this space of our website.

WHO ACCESS OUR WEBSITE

To receive our services through this website, it is necessary for you to be a resident of Colombia of legal age, so that you can have a binding agreement with the terms and conditions presented here. Additionally, you must access our website and our services provided through it from a physical space where it is entirely legal, as it is solely your responsibility to infringe the legality of the space from which you are accessing our website.

COMMERCIAL TERMS

If you meet all the requirements outlined above, you may access the purchase of the products listed on this website. By purchasing an item, you agree that: One; you have read the title, description, price, and other characteristics of the item to be purchased before acquiring it. Two; you are entering into a purchase contract when acquiring one or more of our items. Three; you accept the price of the items purchased through this website. Four; you are aware of the payment method you will use to acquire our products, and we are not responsible for errors or failures of the third-party money collector.

As a complement, it is necessary to state here that we reserve the right to change the price and offers of the items according to our organizational parameters (production, logistics, etc.) at any time, and this may happen inadvertently.

WARRANTIES (REPAIRS, RETURNS, AND REFUNDS)

Our goal is to ensure that you are satisfied with the purchase you make. If for any reason you are not satisfied with the purchased product, you can exchange it within 8 days after the purchase, counted from the date you acquired your product.

To exercise the right to exchange, the products must meet the following requirements:

The garment has not been used.
It has all the tags.
It is not dirty.
It does not have traces of chemical deodorants or makeup that discolor or damage the fabrics.
It does not have traces of chemicals or bleach.
It does not present fading.
The garment has not been altered or modified by the consumer.
The garment’s fit must be perfect.
The print, appliques, or embroidery must not have inconsistencies due to washing, ironing, or adulteration.
It is in the same conditions as when it was purchased.
It must retain the original label. We suggest trying on the garments before using them.
The purchase must have been made in the online store www.inpurus.com or through WhatsApp at the number (301)292 0989.
Intimate clothing such as lingerie, bralette, bodysuits, and tops cannot be exchanged.
Items that are part of a pack cannot be returned separately.
Under no circumstances will money be refunded for the exchange of a garment.

Items on promotion cannot be exchanged.

Warranty terms: For hygiene reasons, we do not accept exchanges or returns of intimate garments such as lingerie, bralette, bodysuits, and tops; except when factory defects have been identified and with a previous analysis of the case, for which you must contact INPURUS to analyze the case. Packages with payment on delivery are not accepted; the customer must pay for the shipping and return for exchange if accepted.

Note: Remember that we do not refund money for garment exchanges.

Warranty for manufacturing defects:

Our goal is to ensure that you receive a quality, suitable, and safe product.

As long as you have followed the instructions for use, care, or washing of the garment, as well as using it properly, and it presents warranty problems (quality, suitability, or safety), we will apply this Warranty policy. We will respond to the warranty up to 8 days after the purchase.

Requirements for warranty:

Once you file the warranty claim with INPURUS through any of the channels enabled for this purpose, INPURUS will review your case and analyze the garment with the aim of determining whether or not there is a warranty-related cause.

In the event that INPURUS finds a defect or problem in the garment, for which it must assume the warranty, it will consider the possibility of repairing it. If it is not possible to repair the garment, it may provide a new product of the same reference or refund the consumer the amount paid for the garment (along with the transportation costs incurred by the consumer if applicable).

If your warranty request is not accepted after being evaluated by our technical department due to non-compliance with the conditions indicated above, we will contact you within 15 business days from the date of your claim to coordinate the return with a freight to be paid by you at the time the carrier delivers the garment.

Recommendations before claiming the warranty:

Before proceeding with a warranty claim, we inform you of the most common cases for which we exempt ourselves (do not attend) from a warranty, that is, the reasons why we do not recognize a warranty:

A warranty claim is made after 8 calendar days have passed from the product delivery.
Not following the washing and care instructions of the garment.
Use of chemicals or bleach in washing.
Fading due to direct sun drying.
The garment was altered or modified by the customer, causing damage to its fit.
Normal wear and tear of the garment.
Improper use of the good by the consumer.

The consumer did not follow the instructions for use or maintenance indicated in the product manual or label.

SHIPPING

The shipping cost will be assumed by the customer and will be calculated depending on the city, this will be informed to you and added to the total value of the purchase.
INPURUS’s logistics partner for shipping and delivery of orders is INTERRAPIDISIMO.

DELIVERY TIME
MEDELLÍN: 5 business days
REST OF THE COUNTRY: 7 business days
Business days are understood from Monday to Friday, excluding Saturdays, Sundays, and holidays.
The delivery time will start from the confirmation of payment by INPURUS, which may take up to one business day.

INTELLECTUAL PROPERTY AND COPYRIGHT

The Service and all materials included or transferred, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights related to them, are the exclusive property of INPURUS.

If you own the rights to any design from our catalog, please write to us.

ON INDEMNITIES

By browsing our website, you agree to indemnify and hold INPURUS harmless from any demand, loss, liability, claim, or expense that third parties may make against you as a result (or derived) from the use of our website or the services offered through it and other channels for the dissemination of the service.

LIMITATIONS OF LIABILITY

To the maximum extent permitted by applicable law, INPURUS shall not be liable for indirect, punitive, incidental, special, consequential, or exemplary damages, including, among others, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use or inability to use the service.